Author: Intov8 Support

“After working in a large mining company in a data and reporting demanding role, the demands of management and operations exceeded that of what Corvus (legacy system) had to offer. Intov8 developed additional capability for our site in the form of reports, dashboards, data connections and system integrations, production accounting improvements, additional modules in Axiom and were always quick to close out support requests and project requests.”

“Intov8 have been pressing forward with the development and enhancement of new and current mobile applications for their users which have enabled supervisors to be in the pit on the job, rather than being stuck in the office. Corvus Wall (legacy system) in particular has given the ability for supervisors and controllers to actively communicate the current events on site and enable true short interval control. Intov8 have a dedicated Support Team which endeavour to keep support enquiries and issues to a minimal with speedy resolution turn around. Intov8 has recently worked collaboratively with our site to provide us with a clear view over current production statistics with the suite of products made available to us.”

 “Intov8’s shift log module has enabled us to capture coal mining statutory requirements with electronic shift log checklist items eliminating paper based version. POLR Organiser gives a quick reference for supervisors to manage leave quotas ensuring Manning levels are optimal. Intov8 has worked closely with our site to create customised reports and dashboards giving us a clear over view on current production statistics without the need for deep analysis. Intov8 are always innovative with new apps for mobile devices enabling supervisors to be in the pit on the job not stuck in the office. Turnaround time for support tickets is always minimal with Intov8’s dedicated technology team. Majority of tickets resolved in 42 hours.”